Eğitmenlerimiz

Özcan Çetin -- CRM Trainer / EKY Eğitmeni

EĞİTİM DURUMU: 
Üniversite  :  Anadolu Üniversitesi,   İktisadi ve İdari Bilimler Fakültesi,  İşletme

                     İstanbul Üniversitesi,   Sosyoloji  ( Eğitime devam etmekte.. )

 

EĞİTİMLER      :                                                KURUM       :                                           

CRM Instructor (EKY Eğitmenliği) Eğitimi         THY Flight Training (TR)

Eğiticinin Eğitimi                                                 Prof. Dr. Ali Yıldırım ( ODTÜ – SEM )

CRM Instructor (EKY Eğitmenliği) Eğitimi          Global Air Training (EN)

Eğitimde Ölçme ve Değerlendirme                    Prof. Dr. Meral Aksu (ODTÜ – SEM)

SAT Eğitimi (Special Assistance Team)             Lufthansa FT (DE)

Profesyonel Yöneticilik Sertifikası                      Akdeniz Üniversitesi (TR)

CRM (EKY) Instructor Update Eğitimi                Lufthansa FT (DE)

Human Performance & Limitations                    Integrated Team Solutions (DE)

 

SERTİFİKALAR     :   

Temel Psikoloji, Genel Psikoloji, Kişilik Psikolojisi, Başarı Psikolojisi, Prof. Dr. Turgay Biçer’den NLP ve NLP TeknikleriEtkili Anlatım ve Sunum, Yönetici Becerilerinin Geliştirilmesi,  Kişisel İmaj, İletişim ve İnsan İlişkileri, Çatışma Yönetimi ve Uzlaşma.

Güneş Yılmaz -- CRM / ESET / Cabin Line Trainer

Educational Background

09/2000 – 06/2004         B.Sc. Comperative Literature

                                       Osmangazi University of Eskişehir / Turkey

09/1997 – 06/2000         Atatürk High School

                                        Eskişehir / Turkey

Professional Work Experience

10/2004 – 01/2014               Sun Express Airlines

                                         Roles And Responsibilities:

  • Cabin Chief
  • Emergency and Safety Equipment Trainer
  • CRM Trainer
  • Cabin Line Trainer

Internships

01/2004 – 02/2004          TRT

07/2002 – 08/2002          Hürriyet Gazetesi

Certificates

10/2012    Human Perfomance & Limitation Course

                                            Integrated Team Solutions Limited

  • The course covers the background to HPL within CRM and TEM, and looks more closely at the range of topics within the HPL syllabus

03/2012    Emergency And Safety Equipment Trainer Training

                                         Sun Express Airlines Training Department

  • Including fire and smoke, real fire fighting, normal operation, abnormal situations, operations of doors and exits, evacuation slide, crowd control, pilot incapatitation, safety equipment, planned and unplanned emergency landing, decompression, oxygen systems, heavy turbulance and duties during turbulance, water survival. The training course also covered Instructional and Facilitation Techniques

01/2012    Cabin Line Trainer Training                  Sun Express Airlines Training Department

12/2011    Announcement Training                       Vokal Eğitim

03/2010   Safety Management System Training    Sun Express Airlines Training Department

11/2009   Aircrew CRM Introductory Course         Lufthansa Flight Training - 11.2009

10/2008   Aircrew CRM Instructor Training           Global Air Training

  • Including statistics and examples of human factor related accidents, CFIT, human perception, learning process, situational awareness, management of workload, tiredness, fatique, vigilance, management of stress, operators SOP’s, personality type, delegation, leadership, effective communications skills, the CRM loop: Inquiry, advocacy, conflict resolution, desicion-making, critique, coaching & feedback, effective communication and co-ordination within the flight crew and between crew members and other operational personnel, error chain, taking actions to break the error chain, implications of automation on CRM. The training course also covered Instructional and Facilitation Techniques.

08/2008   Train the Trainer Training            Orta Doğu Teknik Üniversitesi Sürekli Eğitim Merkezi

08/2008   Testing and Evaluation Training  Orta Doğu Teknik Üniversitesi Sürekli Eğitim Merkezi

03/2007   First Aid Certificate                      Antalya Valiliği İl Sağlık Müdürlüğü                                

06/2006   AED Provider Course                   European Resuscitation Council

11/2004   Initial First Aid Course                 Turkish Airlines

Projects And Presentations

2012 - 2014        ESET (Emergency and Safety Equipment Training) 

                                         Recurrent Trainings

2008-2014          CRM  (Crew Resource Management Training)

                                        Recurrent Trainings

                                       CCS Training "Cabin Chief Special Training" Cabin

                                       Chief Leadership, Performance and Sales Training

                                        CCS Training "Cabin Crew Special Training" Cabin

                                        Crew Sitiational Awareness, Performance and Sales

                                        Training

10/2003   Certificate Of Presentation

                                        The Republic Of Turkey Osmangazi University